Document Webhooks

As a document changes status during its life cycle there is often a need to track this progress in an external system. One way to accomplish that is to subscribe to document webhooks.

Webhook event	Trigger
document.created	A new document was created
document.sent	Document status was changed to sent
document.viewed	First time any client views the document
document.answered	A client answered a document
document.accepted	Document status was changed to accepted
document.acceptedPdf	The auto generated PDF after accept is ready to be downloaded from url
document.denied	Document status was changed to denied
document.expired	Document status was changed to expired
document.voided	Document status was changed to voided
document.smsDropped	Failed to deliver SMS
document.mailDropped	Failed to deliver email
companyExpense.created	A new companyExpense was created (only for some accounts)

Example

When a webhook is triggered we send a POST request on the format:

const request = {
  method: 'POST',
  url: 'https://example.com', // You decide which URL to call
  body: {
    type, // Webhook type such as 'document.created'
    typeId, // Document.id
    source, // webhookSubscription
    sourceId, // webhookSubscription.id
    companyId,
    createdAt, // When the webhook was triggered
    data, // JSON data of the document
  },
}

You should respond with a successful HTTP response status such as 200, we will retry up to five times with exponential back off if we were not able to receive a valid HTTP response status.